How to renew domain and hosting service by Credit Card

My signed up service will be expired very soon. I wish to use Credit Card to settle the payment. Please advise the process?

We highly suggest to renew service one week before the expiry date, especially for the domain name. Many people renew their domain on the same day of the expiry date. This will be a big problem when the domain server is under maintenance, or any problem with the Internet connectivity.

Please always renew service a week before the expiry date.

Some member always asking the renewal process. Here's the procedures:

Step 1: Select Credit Card to Check Out
Select the service you wish to renew and select the Credit Card payment method.


Step 2: Continue the Check Out
Our secure Credit Card payment is handled by 2CheckOut.com.


Step 3: Fill in Personal Information
Fill in your personal information.


Step 4: Select Payment Method
Select the Payment Method.


Step 5: Enter Credit Card Information
Enter the information of your credit card.


Step 6: Finalize Your Order
Remember to click on the button "Click Here to Finalize Your Order" if everything is correct.


Step 7: Order Confirmation
You will be navigated to our Order Confirmation page. When you see this page, the renewal process is finished. We will renew your service upon confirmation of your order.


This is the end of service renewal by Credit Card.

Park Domains to My Existing Hosting

How can I use the Domain Parking?

Please follow the procedures:
1. Login your cPanel account.

2. The number of Parked Domains is shown on the left navigation menu. Click on the Parked Domain icon as shown below:


3. Enter the domain you wish to park. Please see the diagram below:

Free Domain Parking

I registered many domains through MyGreatName.com. I wish to park some domains to a web page. Are there any websites that offer free web pages to park my domain?

There are some free domain parking service on the Internet. However they will post a lot of advertisements on the parking page. Moreover the domain parking pages are very simple.

In view of this, MyGreatName.com now offer free domain parking service. There are some professional templates for domain parking. Users can use any wordings (e..g. Under Construction, Coming Soon, For Sales, etc....) for their domains.

Here's some templates for domain parking users can choose from:

No sign up is required.

Please visit Free Domain Parking.

Hosting Account Disk Usage Warning

I received an email warning my web hosting account running out of disk space. It indicated that my web hosting account has used 83.42% (16.68 Megs) of its allocated disk space. Can you tell me why this is happening with my web hosting account?

Actually this is just a kind reminder sending from the system.

When the disk storage of hosting accounts are reaching a certain level, the disk usage warning emails will be sent to the hosting contact. For our setting, disk usage warning email will be sent when your disk space reaches 80% and critical warning emails will be sent when it reaches 90%.

You can check the disk usage by logging in your cPanel. Once you login, you can see the disk usage as shown in the following diagram. It indicated that your account used 17.63 MB out of the 20 MB disk storage.



To see the details of the disk usage, click on the "Disk Space Usage" icon. The Disk Space Usage chart will be shown as the diagram below. It indicated that the mail folder consumes most of the disk usage of your hosting account.



The next step is to check which email accounts consume most of the disk usage. Click on the "Email Accounts" icon from the main page of cPanel, the email accounts screen will be shown as the diagram below. This is clear that the second email account consume most of the disk storage. You should consider to remove some files from this account, or upgrade your hosting account.

Shared Web Hosting

What is a Shared Domain Hosting?

Having a shared or virtual domain hosting is like having your own web server. Also you will have a unique domain name for your web site (e.g. YourName.com). You can control your hosting account from your personal computer.

How do I transfer files to my website?

While connecting to the Internet, you can transfer your files to your website by using any FTP softwares (e.g. WS_FTP, SmartFTP, CuteFTP, FileZilla, etc..).

Click here to learn FTP with flash demo.

How often can I update my website?

You may update your website as many times as you wish, 7 days a week, 24 hours a day.

Will I be able to access my domain name with or without the WWW?

Yes, you will be able to access the domain name with or without the WWW in front. For example, you could access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".

Do you offer Microsoft FrontPage extensions?

Yes. Microsoft FrontPage extensions are currently available. You can enable or disable Microsoft FrontPage extensions in your cPanel Control Panel.

Can I host my pornographic or offensive material on MyGreatName.com Web Hosting?

No. Although we respect the First Amendment rights of individuals, and oppose the censorship of the internet, we are not prepared to host sites which we consider to be objectionable. Our reason is simple. Pornography draws too many viewers, too quickly, and would adversely affect our other customers, and our support staff.

Can I host my "warez" site on MyGreatName Web Hosting?

No. Illegal software distribution ("warez") is prohibited.

Domain Transfer

What is a domain transfer?

Domain transfer is more accurately described as a domain registrar transfer, because it involves the transfer of the name from one registrar to another, at the request of the domain owner.

Is a year added to the end of the registration period after domain transfer?

Yes, your domain will be extended for another year, on top of the existing valid period you have. For example, If your domain expires in Sept 1, 2005, it will be extended to Sept 1, 2006 after the transfer. You do not lose one day.

Do I need to wait until my renewal date is closer?

No. You can transfer/renew at any time and all of the existing time with your current registrar will be transferred over with your domain name. In fact, we would strongly advise you to transfer your domain to us at least 30 days prior to expiry, to avoid any unnecessary delay and taking the risk of losing it.

Are there any requirements for making a domain transfer?

In order to transfer domains to MyGreatName.com successfully, please make sure that:

• Your domain status is not in LOCK status. Please ask your existing registrar to UNLOCK the domain, otherwise your domain cannot be transferred out.
• You can access the mail boxes of Registrant Contact and Admin Contact of the transfer domain. Since emails will be sent to the email addresses of Registrant Contact and Admin Contact, therefore you MUST be able to access the mail boxes and confirm the emails.
• You may NOT transfer a Domain Name if that name was registered or transferred within the past 60 days or if that name, or any information associated with it, is currently in dispute.

If a transfer fails, will I get my money back?

Yes, we will give a full refund if the domain transfer is fail.

What is the procedure for a domain name transfer?

Here's the procedures of Domain Transfer:

1. Contact MyGreatName.com and advise the domain name.
2. We will check the domain status.
3. We will let you know if the domain can be transfer or not.
   
4. If we accept the transfer, please send an email to your existing domain company, asking to UNLOCK the domain and the Auth Code of the domain.
5. We will initiate the domain transfer once we get your information.
6. The domain system will send a confirmation email to the domain registrant (owner) email address. Generally this email will be sent within a few hours after submitting the transfer request.
7. Reply (Accept Transfer) the email to confirm transfer immediately. Respond beyond the time limit (usually 1 - 2 days) will be considered as Reject Transfer.
8. The transfer will usually be completed with 12 working days.
   

Note:
the transfer process may take 12 to 14 calendar days after initiation and confirm the transfer request. We strongly suggest you to make a transfer request at least 30 days prior to the domain's expiry date.

Domain Redirection

What is Domain Redirection?

This is the cheapest way to own a website with your own domain name.

The story is that. You can use some free web spaces service on the Internet to store your webpage. For example, the address of the free web space is:
http://www.FreeWebSpace.com/~1234alex/index.html.

By using Domain Redirection. When your visitors type your domain name in the browser, for example:
http://www.YourDomain.com

Then the contents of your web pages will be displayed.

By the way, with the price of web hosting is cheaper and cheaper, there is really no need to use free web spaces service.

Domain Parking

What is Domain Parking?

Domain Parking (or Domain Reservation) will allow you to hold your domain name if you decide to use it later.

Email Forwarding

Please explain what is Email Forwarding and Email Aliases?

To answer this question, this is better to take an example. Assume that:

• your ISP is ABC. You have email adress from your ISP - alex9876@ABC.com
• Now you register a domain, MyDomain.com

With our free Email Forwarding, all email addresses (unlimited) under your domain, for example:

support@MyDomain.com
sales@MyDomain.com
account@MyDomain.com
............................
............................
.... etc..................

can be sent (forwarded) to your email address (alex9876@ABC.com).

This way, if you change your existing ISP email to other ISP email (example: alex2323@AOL.com), you do not need to inform your clients or friends! Because, you just forward all emails under your domain to your new ISP email address (alex2323@AOL.com).

What is the difference between 'Email Aliases' and POP3 email account?

Actually, POP3 is an email box that can save your emails. While Email Aliases are only a pointer that forward emails to POP3 mail box. Therefore Email Aliases are sometimes called Email Forwarding.

You can use a single POP3 email account to receive emails from different email aliases. For example: in order to increase the image of your company, you can use 6 email aliases to serve your clients. Actually, you are using only 2 staff (peter and john) and 2 POP3 email accounts to handle all services for your clients.

The following table explain the whole situation:

Email Aliases	POP3 Email Account(Receive Emails Account
enquiry@MyName.com	peter@MyName.com
sales@MyName.com	peter@MyName.com
marketing@MyName.com	peter@MyName.com
service@MyName.com	john@MyName.com
support@MyName.com	john@MyName.com
repair@MyName.com	john@MyName.com

Then all emails send to enquiry@MyName.com, sales@MyName.com and marketing@MyName.com will be received by peter@MyName.com (POP3 email account)

And all emails send to service@MyName.com, support@MyName.com and repair@MyName.com will be received by john@MyName.com (POP3 email account).

Domain Registration

What is domain name and why I need it?

Your domain name is your unique address on the World Wide Web, for examples:

• myname.com
• mycompany.com
• companyname.com
• etc...

Customers or friends are going to use your Web Site Address (domain name) to find you on the web. Having your own domain name will certainly pits your "Internet Identity" or "Internet Image" on a par with the world's largest corporations.

How can I check whether my choosen domain name is still available or not?

You can use the check domain service on our web site to check if the domain name you have choosen is still available or not. Since there are more than 7,000 new domain name registered every day, we suggested you to register your domain name as soon as possible.

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